The devastation unfolding this week in Western North Carolina is both unspeakably tragic & utterly mind-blowing. It has been hard to process for so many of us because of the scale of the devastation and the fact that it was an absolute mindf**k. How could a hurricane do so much damage in mountainous terrain so far from a coastline?! We never expected it. I was talking to my father about it early this week. My parents live in Asheville half the year and in Miami the other half. They and their home are safe, thankfully, with the benefit of 300 feet of elevation above the swollen rivers that destroyed hundreds of lives, countless buildings, whole communities and entire towns. He commented on the fact that he and many of his neighbors had left Florida for Asheville to avoid hurricanes "and now look what happened". My parents are no strangers to Hurricanes and the devastation they cause. In 1992, we lost our family home to Hurricane Andrew. When you live in South Florida, you accept a certain degree of risk. It’s baked into the equation (and the cost of insurance). Hurricane season is part of the annual rhythm. It can be hard to live with that reality, especially now, with another storm heading straight toward us, but it doesn’t compromise our understanding of reality. It doesn't break our brains. It’s part of life here. In Western North Carolina, it isn’t. That disconnect between what we expect & what happens makes reality even harder to accept and feelings much harder to process. That is the subject of this issue: the unintended consequences of expectations (and, of course, how to avoid them). Expectations are a double-edged sword. On the one hand, they are like mental blueprints that allow us to prepare for future events, guide our decision-making, and inspire us to pursue our dreams. They can be a powerful motivator, helping us set goals and create a clear vision for our lives. On the other hand, expectations have a dark side. They can become mental traps that set us up for disappointment, frustration and hardship. It comes down to the difference between hope and expectation. Hope is about wanting something to happen. It’s possibilities. Expectation is about believing something will happen. It’s assumptions. Hope allows us to expand our vision of what’s possible and to dream beyond our current realities. Hope honors the reality that we have no control over the outcome. We hope without certainty or rigidity. Expectation, on the other hand, attaches certainty to an outcome and projects a sense of control where we have none. This shift from possibility to assumed reality is where expectations become a double-edged sword. When reality doesn’t align with what we expect will happen, we’re less able to accept and adapt to what actually does happen. In this issue, we'll explore these 5 ways expectations lead to hardship, identify warning signs that you’re under the influence of expectations and define actionable strategies to check your expectations and avoid the negative impact.
1. Expectations and DisappointmentWhen we form expectations, we lock into a particular vision of how an experience is going to play out. When reality doesn’t align with that vision, cognitive dissonance sets in, triggering feelings of discomfort, anxiety, stress, confusion, frustration, even shame. Even if we would have otherwise been content with what transpires, expectations about a situation can lead us to feel disappointed about an otherwise perfectly acceptable outcome. What to look for: You find yourself stuck in the thought that “this isn’t what was supposed to happen,” or being rigid in your definition of what is acceptable such that you struggle to adapt to and embrace the situation that is actually unfolding. What to do: You wanted something to happen a certain way and it didn’t… Acknowledge and label that disappointment and validate for yourself how it feels. It legitimately stinks. That self-compassion will take the edge off. Next, accept the reality of the situation. Battling against or denying reality will only make you feel worse. Then, get some perspective by cultivating cognitive flexibility. Things did not go exactly as you’d envisioned but that doesn’t have to mean the whole thing is a bust. Take a step back. Look for the positivity & opportunity in what has actually transpired. Embrace that silver lining. 2. Expectations and ResentmentBrené Brown wrote that expectations are “resentments waiting to happen”. Yikes. With expectations of other people, especially unrealistic ones, resentment can form when the individual fails to meet our presumptions and projections of how they will show up, act, react, think and feel. Resentment is even more likely when the expectations are unspoken, when they relate to a significant/milestone event, or when unspoken and unmet expectations persist over time. What to look for: You find yourself thinking, “they should have known,” or feeling bitterness and hostility toward someone without having communicated your needs clearly. What to do: When you're anticipating a particular encounter or experience, check in with yourself about whether you're expecting the other person to act, think or feel a certain way. If your feelings about how the other person will show up are anything other than neutral and curious, it’s on you to calibrate & communicate. Shift yourself off of a rigid perspective that things have to be a certain way by embracing a broader range of possible outcomes. Then, communicate that range to the individual involved so that they know what you are hoping will happen. Does this mean that is what will actually happen? No. Even when you communicate your expectations, you still don’t control the outcome. But communicating expectations in advance gives the other person the information and opportunity to meet them and gives you the opportunity to address any misses without bitterness & resentment. 3. Expectations and BiasExpectations can distort our perception of reality. Thanks to confirmation bias, we mostly see what expect to see and we disregard contradictory information. The more we invest in narrow expectations, the more hardened our biases become. What to look for: You find yourself seeing things in black and white, jumping to conclusions or selectively interpreting evidence to support what you expect. Contradictory evidence is discredited, discarded or chocked up to anomaly. Neutral evidence is used to validate your expectations. What to do: Guard against cognitive distortions baked into your expectations by tapping into curiosity. Ask yourself, “what evidence am I ignoring?” Intentionally seek out perspectives that challenge your preexisting beliefs. “What assumptions am I bringing to the table?” When potentially disconfirming evidence surfaces, don’t set it aside. Dive into it with an open mind and a willingness to evolve your expectations to include a much broader range of possibilities. 4. Expectations and EntitlementEntitlement arises when we assume we’re owed something or we expect certain outcomes without effort. When the expected reward doesn’t materialize, it triggers frustration and fuels the sense of entitlement. What to look for: You find yourself feeling slighted or wronged when things don’t go your way or comparing your situation to others, thinking, “that should be me”. You feel a sense of superiority or a belief that you deserve special privileges or recognition without having earned them. What to do: Notice when your inner voice suggests that you’re deserving of special treatment, "just because". Challenge your thoughts by asking yourself why you think you're more entitled than others. Then, shift your mindset from entitlement to effort. Take pride in earning the perks or accolades you’re expecting through intentional effort. Cultivate joy in your own and others’ achievements to build value around the experience of earning over receiving. 5. Expectations and ComplacencyOverconfidence tied to a string of successes can result in unrealistic expectations about our abilities and lead us to become complacent about potential risks or challenges. We stop putting in the effort to grow and improve because we believe continued success is inevitable. This leads to a false sense of security and low motivation. What to look for: You find yourself believing positive results are guaranteed simply by showing up, rather than through effort. You notice you’ve stopped setting new goals or you’ve lost your drive and are content to coast. What to do: Recommit to a value of lifelong learning and continuous improvement. Even when you’re on a winning streak, there’s always room for growth. Seek out opportunities to learn and actively solicit feedback to identify areas for growth. Don’t rest on your laurels, invest in your future. 6. Expectations and InadequacyWhen expectations are based on what our lives, accomplishments, or relationships are “supposed to” look like, feelings of inadequacy are unavoidable. When our reality doesn't match up what we come to expect based on others’ successes, cultural narratives or societal standards, our brain interprets that gap as a personal failing, leading to feelings of persistent inadequacy despite what we actually achieve. What to look for: You minimize your own achievements compared to others and conclude that where you are is not where you “should” be. You're constantly moving the bar on yourself. Even when you achieve milestone goals, it isn’t enough for you because it’s not closing the gap. Scrolling through your social media feed is a continuous source of evidence that you should be more and have more by now. What to do: When your expectations are rooted in comparison, you’re setting yourself to fail. The bar is always moving because it isn’t contained within you. The only way to stop that chase is to find and define your value inside yourself. Focus on personal mastery rather than external benchmarks. By anchoring on the process, not just the outcomes, you set yourself up to meet your expectations and feel satisfied by your own successes rather than fixating on end results that invite comparison. Get clear on what does fulfill you and calibrate your expectations to that. If you aren’t sure, use my Satisfaction Self-Assessment to define fulfillment across 13 key areas of life and create a path to achieve fulfillment as you define it. Calibrate your expectations to your personal history and realistic capacity. We each go through different seasons in life. Not all of them are conducive to personal stretch goals. Define your expectations based on what is realistically achievable for you, for now. Check in with yourself and build awareness about your comparison triggers. Do certain social media channels or accounts consistently lead to feelings of inadequacy? Limit your exposure to them. Easier said than done? Maybe. Doable and worth doing? Definitely. Expectations can serve a positive role in motivating us and guiding our decisions. They're also a double-edged sword. When expectations aren’t grounded, they can trigger a spectrum of negative emotions:
Navigating this balance requires vigilance and attunement: 1. Check in with yourself regularly to identify if you’re under the influence of expectations. If you notice expectations are in play, make sure they’re calibrated to what is realistic, to your personal journey, to what is in your control & to what will actually fulfill you… not to what you think is “supposed to happen”. 2. Avoid stealth expectations. Communicate expectations of other people when you become aware of them. Don’t expect people to read your mind. 3. Hold the line at hope. Hope invites possibility, expectations demand certainty. It’s great to hope for something to happen, but when you expect it to happen without the ability to affect it, you’re setting yourself up for hardship. By staying flexible about the outcome you can tap into the gift of hope without locking yourself into the trap of expectation. I’d love to hear from you! Which of these negative consequences of expectations resonates most? How do you keep your expectations in check? Reply to this email and let me know. Plus, check out this week’s episode of where we dive in to burnout prevention and recovery, mindset mastery and body awareness. xx Nicole |
Straightforward strategies to pursue your purpose, accelerate your growth, show up as your whole self, increase higher order thinking and align your time with your values. What to try. Why it Works. For When it Matters.
The Holiday Season Can Be Hard… for so many people and so many reasons. Old family dynamics resurface. The roles we’ve worked so hard to grow beyond suddenly feel like they’re set in stone again. And there you are, a fully-functioning adult who is suddenly fourteen again. Expectations, ours and others’, press in from all sides. It can be easy to lose sight of who you’ve become when you’re surrounded with reminders of, and tethers to, who you used to be. So, how can you stay grounded and...
When we talk about boundaries, the conversation often focuses on saying “no”. And no is really important… but it’s not the only option. I know it’s popular to say “if it’s not a hell yes, it’s a hell no” and I would agree, that’s an excellent approach… when there’s no risk of shooting yourself in the foot. For example, sometimes as a founder you’re going to get requests from potential or current investors & prospective or active clients to which you shouldn’t just deliver a hard no… even if...
My first business was an artisan chocolates company. At the peak of its success, as we were shipping chocolates by the case nationwide, getting covered in the New York Times and Food & Wine Magazine and celebrating a front page article in the Wall Street Journal nine days before Christmas… I used to pull up to the commercial kitchen every morning and fantasize about firebombing the building. Not literally, of course. But also, kinda. It’s a common phenomenon among founders and business owners...