When we talk about boundaries, the conversation often focuses on saying “no”. And no is really important… but it’s not the only option. I know it’s popular to say “if it’s not a hell yes, it’s a hell no” and I would agree, that’s an excellent approach… when there’s no risk of shooting yourself in the foot. For example, sometimes as a founder you’re going to get requests from potential or current investors & prospective or active clients to which you shouldn’t just deliver a hard no… even if you really, really want to… But that doesn’t mean it’s an unequivocal, enthusiastic yes, either. In complex stakeholder relationships (in-laws, investors, etc.) boundary-setting often isn’t binary, it’s an art. The 6Ds Framework offers a nuanced approach, detailing ways to evaluate & address opportunities or requests that way not be a clear “no,” or a clear “yes”. Let’s explore. First, we’ll get the easy ones out of the way: the clear yeses, which are the Do’s and the clear nos, which are the Deletes. D1: DoSome opportunities are a clear and immediate, intuitive Yes. Low risk, minimal consequences, feels great? Do. Other opportunities are a clear Yes, after intentional consideration. For those, you have to know what you’re optimizing for and process the decision through your Strategic Prioritization Checkpoints. Made it through every checkpoint? Do. D2: DeleteSome opportunities are going to be a gut-led ‘not a freaking chance’ kind of No. Do not override those. Delete. Other Nos might seem like Yeses at first. That’s where your Strategic Prioritization framework comes back in, keeping you focused on the things that really matter and letting you tap into my favorite type of math: Founder Warning Flag: A common mistake a lot early-stage founders make is ignoring strategic priorities and chasing revenue. Hear me: Not all clients are good clients. You might get a bump of revenue but that misaligned client is going to be a massive pain in your ass. DELETE. So that’s D1 & D2, Do and Delete… Now let’s get into the hybrids. Remember setting boundaries isn’t just about saying ‘no’, it’s about being clear on what you say yes to AND how those ‘yes’es are structured. It’s defining the boundary in the context of reality, not just Hell Yes or Hell No, but tradeoffs, opportunity costs and the broader scope of your priorities. D3: DeferIf there is something on your plate that you can’t (or don’t want to) delete, consider whether you can push it back to the flip side of crunch time? Warning: This may require you to set aside any people-pleasing or perfectionist impulses. (Psst…that’s a good thing.) Look at your list/pile of things. What can wait? Defer. You’re a high-performing person. You have goals, timelines & self-imposed deadlines. I get it, believe me. You also have logic, judgment and agency. You know what does and does not NEED to get done right this minute. When crunch time hits, you can shift back the deadlines on discretionary projects to give yourself some breathing room. It will be okay. Pro tips: If you see an opportunity to loosen a deadline on the work-front, align with your team so everyone is on the same page about the shift. If it’s a personal goal or project you’re pushing out, the key is to stay accountable to yourself by intentionally shifting your timeline, not just setting it aside. Decide on a date to pick the project back up and... you already know what I’m going to say… put it on your calendar. D4: DelegateDelegation is an underutilized and incredibly powerful skill. Step one: Let go of the idea you have to do it all yourself. I realize that is easier said than done for many of us. Reluctance to delegate, especially among high performers, is often less about the task or responsibility and more about identity. (If that rings true for you, let me know by replying to this email. I’m working on a deeper dive into identity tensions around delegation and would love to know if the challenge resonate for this audience.) But the thing is, getting good at delegation is one of the most effective ways to unlock and elevate your own high performance. And it’s a skill you can build over time with practice. The first step: know what should be delegated. When an opportunity or request surfaces that isn’t a clear Do or Delete, ask yourself: Is this something that I can Do by Delegating? If the responsibility falls outside your core strengths or expertise and someone else can do it better (or just as well), Delegate. If it involves recurring tasks or can fit into a standardized process that does not require your unique input, Delegate. If it’s eating up valuable time that you really wish you were spending on something that feels higher priority or more strategic, Delegate. If it presents an opportunity to invest in a member of your team and create an opportunity for their growth, Delegate. Keep in mind: Delegation isn’t just for the big stuff. Every “small” thing you hand off frees up capacity for your bigger priorities. Including the priority of YOU. When I work with clients on delegation, we zoom out to identify opportunities across both home and work life. Because anything you can get off your plate is off your plate and sometimes it can feel more comfortable to start the process and build the skill on the home front. Pro tips: Create a delegation checklist. Outline the project goals, key milestones, deadlines, and necessary resources before handing it off to ensure clarity and accountability. Be explicit about your expectations, define what good & great look like and make sure you’re on the same page upfront. This provides peace of mind to you and the person you’re delegating to. Choose wisely. Match the task to someone with the competency, bandwidth, and interest to handle it effectively to your communicated standard. Focus on the What not the How. You defined what good and great look like, now you need to back off. Detach yourself from HOW the job gets done — that’s for them to figure out (to your standard). Follow up, but don’t micromanage. D5: Downgrade When it’s not a clear Do or Delete, Downgrade can be a powerful option. Downgrading a task means reframing the output so you can do it with less effort while still achieving the desired outcome. This isn’t about cutting corners. It’s being intentional about where you’re directing your energy. Perfectionism is the thief of progress and perfectionism across the board is a fast track to burnout. Downgrading is about knowing when the 80% solution is good enough. That’s how you create bandwidth to invest in the real needle movers and top priorities. Otherwise, you’re spreading yourself evenly across projects and responsibilities that don’t all merit equal time, energy & attention. I met with a client right before Thanksgiving who was agonizing over all the things she “had to do”. On her list of Musts: handmade place cards. Now, you might not know this about me, but I used to work at Paper Source and I LOVE a good paper craft. Still, there was no doubt in my mind that handmade place cards should not have been on top of her list or mind given all the other things this year. The thought of not having place cards was a bridge too far, so she came to a compromise: printed place cards. They got the job done, still served as a thoughtful, personal touch and preserved space for my client to get the downtime she really needed. Downgrade FTW. Remember downgrading isn’t failure. It’s strategic energy management. Pro tips: Once you’ve identified a candidate for Downgrading… Identify the Must-Haves Focus on the essentials of the task and let go of anything that doesn’t directly contribute to the outcome. Leverage Tools and Templates Use pre-built resources, like templates or automation tools, to reduce effort while maintaining quality. Time-Box Your Efforts Set a strict time limit for completing downgraded tasks to avoid over-investing your energy. D6: DesignThe final approach to consider when you don’t have a clear Do or Delete is Design. Design involves finding a compromise that honors your boundaries while still fulfilling the request. By negotiating the terms, you create an outcome that works for both parties, protecting your boundaries while still delivering value. Let’s say a potential client asks for a meeting outside of your typical working hours. They suggest meeting up in the early evening. You really want this client and you want to say yes, AND you also want to make it to your kid’s soccer game. Design an alternative. Instead of agreeing to their request, propose meeting for coffee the next morning or offer to move another call to accommodate their work schedule. This demonstrates that you value the relationship and are prepared to prioritize it, just not above your kid. Whether it’s planning for virtual vs IRL, meeting for breakfast vs dinner to preserve family time or making the call audio-only instead of zoom so you can go for a walk, there are ways to Design your Yeses so that they don’t come at the expense of yourself. Pro tips: Offer alternatives. When negotiating terms, present options that work for both parties that are filtered by what works for your boundaries. Be creative and strategic with what you can give. Tradeoffs are involved in all compromises. Know what matters most to you and Design around that. Be prepared to give on options that don’t undermine what you’re optimizing for. Boundary-setting isn’t always black and white. When something isn’t a clear “Yes” or “No,” it’s an invitation to be strategic and creative. The 6Ds framework offers a powerful way to navigate those in-betweens with intention so you can protect your energy, optimize your time, and show up fully where it truly counts. Whether you Do, Delete, Defer, Delegate, Downgrade, or Design, each approach allows you to honor your boundaries while staying aligned with your bigger goals. As you approach the next week, month, year… when faced with a new request or opportunity that doesn’t feel like an immediate “YES!” (DO) or a definite “No!” (DELETE), ask yourself… Can I extend the timeline to DEFER the deadline? Can I DELEGATE the responsibility? Can I DOWNGRADE the output to something less time-intensive without compromising the impact? Can I DESIGN a better solution by negotiating the terms of the commitment? So, what’s one commitment you’ll approach differently this week? I’d love to hear how you’re putting the 6Ds into practice, and I’m here to celebrate your wins and work through your challenges. So hit reply and let me know! xx, Nicole |
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